ChessBrain Privacy Policy

Last updated: February 3, 2025

Please note that the Privacy Policy is only available in English. It is your responsibility to understand the document before agreeing to it.

This Privacy Policy explains how ChessBrain collects, uses, and protects your personal information when you use our services. By using ChessBrain, you agree to the collection and use of information as described in this policy.

If you still have any questions or concerns, please feel free to contact us by email at: chessbrainhelp@gmail.com.

1. WHAT PERSONAL INFORMATION DO WE COLLECT?

For a free ChessBrain account, we will collect the following information to create and authenticate your account:

Email addresses
Usernames
Passwords
Name

If you sign up using Google, we may receive your profile picture from your Google account.

For a pro/premium ChessBrain subscription, we will collect the following information to authenticate and verify your purchase:

Billing addresses
Subscription duration
Transaction amount

We do not store credit card details, and we use a third-party service, Stripe, which processes and secures payments. If you require more details on how data retention and other privacy details are handled, please refer to Stripe’s privacy policy for details.

2. SENSITIVE PERSONAL INFORMATION

Within certain jurisdictions, information such as race, ethnic origin, sexuality, and religious beliefs is considered sensitive information. ChessBrain does not collect or process sensitive personal information.

3. INFORMATION AUTOMATICALLY COLLECTED

In short: Some information, such as your Internet Protocol (IP) address, browser type, and device characteristics, is automatically collected when you use ChessBrain.

Like most websites, we use cookies and similar technologies to collect certain information.

The information collected inside the log files and device data includes your Internet Protocol (IP) address, type of browser, Internet Service Provider, date/time stamp, pages and files viewed, country, referring URLs, and other actions you take such as which features you use. This information is used for maintaining the security/operations of our service, and the internal analytics of ChessBrain.

4. HOW WE USE YOUR INFORMATION

ChessBrain uses your personal information for:

Account creation & authentication
Payment processing (for subscriptions)
Providing customer support
Security & fraud prevention
Analytics to improve ChessBrain

Legal Basis for Processing (EEA/UK Users):

Consent – When you sign up for an account or accept cookies
Contract Fulfillment – When processing payments
Legitimate Interest – Improving services and preventing fraud
Legal Obligation – Compliance with tax, security, and regulatory laws

We do not sell your personal data.

5. DATA RETENTION

We retain your personal information for as long as necessary to provide ChessBrain services, comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will remove your data, except where retention is required by law.

6. THIRD-PARTY SERVICES

ChessBrain integrates with third-party services like Stripe (payments), Google (authentication), and Google Analytics (site analytics).

Each service has its own privacy policies that govern how they handle your data:

You can opt out of Google Analytics tracking by using this tool.

7. COOKIES AND WEB BEACONS

ChessBrain uses cookies and web beacons to store information about visitors' preferences and to enhance your experience. You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features of ChessBrain.

Google AdSense is our only advertising partner. They may use cookies and web beacons on our site. ChessBrain has no access or control over the cookies that are used by Google AdSense. You can opt out of ad personalization via Google Ad Settings.

8. YOUR RIGHTS

Depending on your state of residence in the United States, or in regions such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you may have certain rights under applicable data protection laws. These rights may include:

Right to Access – You can request a copy of your personal information.
Right to Rectification – You can request correction of inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten") – You can request deletion of your personal information.
Right to Restriction of Processing – You can ask us to limit how we use your personal data.
Right to Data Portability – You can request a copy of your data in a machine-readable format to transfer it elsewhere.
Right to Object – You can object to our processing of your data, including for marketing purposes.
Right Not to Be Subject to Automated Decision-Making – In certain cases, you have the right to request human intervention instead of automated processing.

How to Exercise Your Rights

If you wish to exercise any of these rights, please contact us at chessbrainhelp@gmail.com. We will review and respond to your request following applicable laws.

Withdrawing Consent

If we process your personal data based on your consent, you have the right to withdraw it at any time by contacting us. However, withdrawing consent does not affect the lawfulness of processing that occurred before the withdrawal.

Filing a Complaint

If you are located in the EEA or UK and believe we are unlawfully processing your data, you have the right to complain to your country’s data protection authority:

Marketing and Promotional Communications

You can unsubscribe from marketing emails by clicking the unsubscribe link in any email or by contacting us.
Even if you opt-out, we may still send service-related emails (such as security notifications).

Account Information

You can review, change, or delete your account information at any time by:

Logging into your ChessBrain account and updating your settings.
Contacting us to request account deletion.

Even after account deletion, we may retain some information for legal compliance, fraud prevention, troubleshooting, or enforcement of our policies.

Cookies & Tracking Technologies

Most browsers allow you to block or delete cookies. However, doing so may affect your experience on ChessBrain. You can also opt out of interest-based advertising from third-party advertisers.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review the policy periodically for any changes.